Sheffield Furniture is committed to serving our customers with integrity, competence and friendliness. Sheffield has earned a 60+ year reputation as the finest furniture store in the Philadelphia region. We are grateful to our loyal customers who regularly refer their friends, family and business associates to experience Sheffield for themselves.
Most purchases come with a written 25-year guarantee. Sheffield offers additional protection to our clients if, in any way, the manufacturers' craftsmanship and/or materials in the construction of your furniture is compromised. Please ask your Sheffield designer to show you the actual guarantee for details. If you happen to damage your purchase, we also offer the best in repair, upholstery, and refinishing services. Our customer service department will be there to assist you in getting you a quote and scheduling service. Please ask your Sheffield designer to show you the guarantee for details.
Another important benefit we offer our customers is a Thirty-day price match guarantee. If, within thirty days of your purchase, you find one of our competitors is offering the same piece at a better price... We will either match their price, or refund your deposit so that you may order elsewhere. Just bring us their quote or ad and there will be no delay in our action.
The following Sheffield clients responded to a customer survey asking "How Did We Do?" The surveys were completed after delivery of their purchases and their comments are completely voluntary. Here are their replies:
"I love my designer. She was exceptional and I believe she is a credit to your organization. I shop at Sheffield because your staff is awfully gracious and I always feel welcome and I am sure I will be back soon for more furniture and accessories."
"Thanks for such a wonderful staff!!"
Harvey and Lee G.
"From the moment I called the showroom the whole experience was terrific. My designer graciously showed me around the showroom, answered all my questions, laughed at my jokes, and even sent me a very thoughtful letter after."
"Super - Super - Super!"
"We were extremely satisfied with the selection, service, promptness of communications with Nicole and the delivery scheduler. The deliverymen were very helpful and accommodating."
Mark and Rani F.
Bala Cynwyd, PA
Our designer "has been an incredible help to us- She gives 110% of herself. We appreciate her attention to detail and her efforts to please - our taking the time to complete this survey is our acknowledgement that Susan is a very special designer and employee - Thanks"
Mary Lou and Frank B.
"I purchased Stickley Furniture at your warehouse sale in Phoenixville. I was incredibly impressed with all the staff working there. Your personnel and service are exemplary in an age of generally poor customer service."
West Chester, PA
"I was referred to Sheffield when my order through Mastercraft Interiors was cancelled. (Mastercraft Interiors suddenly went bankrupt and closed its doors) Your customer service helped me with my order over the phone. WOW! What wonderful customer service - the best. Also, the two deliverymen were professional in every way - the most professional deliverymen I have ever encountered. Thank you so much. If I lived in your area, you would have my business for life!"
Fort Myer, VA
"I am very pleased with the service and especially the follow thru & attention to my needs that my designer showed me. I can offer no suggestions for your company's improvement!"
Chester Springs, PA
My designer "has been wonderful. She made a very intimidating process easy and enjoyable. I would definitely recommend Sheffield's to a friend."
Peter and Michelle G.
My designer "did an outstanding job. She put together a terrific color solution! I am a fairly demanding person when it comes to interior design and she gave it her all. I am much more pleased with her than with (where she used to shop) and how they put together my family room."
"Everyone... Salesperson, delivery coordination, and the deliverymen, were all courteous and professional. This is why we keep coming back to Sheffield's. Oh, the prices are good too!"
Awards & Recognition:
Lawrence and Denise M.
Top 5 Best Furniture Stores
2008 myfoxphilly HOT LIST
Best Furniture Store in Chester County
Readers Choice - The Philadelphia Inquirer
Voted Best of the Main Line
by the readers of:
Main Line Today Magazine,
The Main Line Times newspaper
Main Line Life newspaper.
Voted Most Beautiful Furniture Showroom
by the Tri-State Home Furnishings Association.
Sheffield offers a complete array of interior design services that you control... Use as much, or as little, as you desire.
We offer an award-winning, professional interior design staff, whose talent and knowledge is unmatched in the Philadelphia area. To see our designers' portfolios and for a full list of services, please click here.
Our Sheffield Master Craftsmen provide expert furniture restoration and custom construction using artisan techniques, never automated shortcuts. Sheffield Furniture Restoration is trusted by designers, dealers, and manufacturers. Our master craftsmen have restored some of the finest brands in the marketplace, including Stickley, Kindel, Karges, Hickory Chair and Henredon.
Our workshop is led by master craftsman Steve Epps. Other team members include antique restoration expert Steve Phipps, Italian-trained master upholsterer Vinnie Constantini, and fourth generation apprentice Matt Shrawder. Please click here to view our Custom Restorations section.